Mantle Has Shut Down: Shopify App Migration Checklist and Next Steps

Mantle has shut down for most services. If you still need to move data, analytics, affiliates, or billing off it, here is what to do now.

Analytics, affiliates, helpdesk, email, flows, and SASI rank tracking stopped on August 14, 2026. If you were on Mantle Billing specifically, your full account stays live until September 30, 2026. That includes analytics, helpdesk, and email too. That date is the one still worth planning around.

This is confirmed directly on Mantle's own wind-down page, which is the source worth checking if any date here needs re-verifying.

TL;DR

If You Missed the August 14 Deadline

Most Mantle services, analytics, affiliates, helpdesk, email, flows, and SASI, are already switched off for accounts not on Mantle Billing. If that describes you and you have not exported yet, here is where things actually stand.

Mantle has stated the wind-down ends in permanent data deletion. There is no published grace period beyond each cutoff. Treat any data not yet exported as time-sensitive, regardless of which deadline has already passed.

[Image alt text: Mantle shutdown timeline showing the August 14 and September 30 cutoffs]

Migration Checklist: What to Do Now

If you are reading this after August 14, the order below still applies. Export first, then move each module, then handle billing separately since it has more runway.

1. Export everything, immediately

Most Mantle reports have an Export button that emails a CSV. The rest comes out through the Core API. Pull all of it: revenue history, customer records, affiliate data, helpdesk tickets, email templates, and SASI keyword data. Park it somewhere neutral, cloud storage, BigQuery, or even a spreadsheet.

2. Move your analytics dashboard

Sign up at elevate.marmeto.com, connect your Shopify Partner account, and import your Mantle export. Elevate's metric structure is Mantle-native. MRR calculation logic, churn definitions, and customer records map over directly, rather than requiring a rebuild.

3. Move your affiliate program

Orbit, built into Elevate, covers unlimited partners, referral tracking, and automated payouts, with Mantle import support. One account rather than a second subscription for AffiliTrak or PartnerJam. See Orbit's partner management page for the full feature set.

4. Redirect helpdesk, email, and rank tracking

Route support email, chat, and Slack to Gorgias, Zendesk, Intercom, or Help Scout. Import ticket history through the Core API. Rebuild email segments and automations in Klaviyo, Customer.io, or Loops. Start SASI-equivalent rank tracking fresh in App Store Pulse or Letsmetrix, since rank history before your switch cannot be recovered.

5. Handle billing on its own timeline

If you are on Mantle Billing, you have until September 30. Mantle's own recommendation is Shopify App Pricing, its default billing system since May 2026. If you run Flex Billing specifically, plan to rebuild directly on the Shopify Billing API. Flex Billing may not carry over cleanly.

6. Reconcile before you fully cut over

Where the old and new tools can run side by side, verify MRR, subscriber count, and churn match. Do this before relying on the new dashboard alone. Confirm no remaining API calls or webhooks still point at Mantle.

Worth adding while you are rebuilding, even though Mantle never had it: a lightweight in-app pulse survey to catch sentiment shifts before they show up in revenue data. Marmeto's free Pulse survey tool does exactly that.

What You Had in Mantle, Where It Lives Now

Mantle bundled several products into one login. No single replacement covers the whole bundle, but the two modules most teams check daily land in one place.

For the full tool-by-tool breakdown with pricing, see HeyMantle is shutting down: 8 best alternatives.

If You Are Comparing Analytics Options First

A forced migration is a reasonable moment to shop rather than default to the first option. Here is the field for a Shopify app developer replacing Mantle's revenue workflow.

heyLunvo is a genuine competitor for Shopify apps. Without the Mantle-native import or an affiliate layer, though, that means rebuilding history and adding a second tool. Letsmetrix is a fine free start for simple needs. Polar Analytics makes sense only for full-funnel ecommerce attribution across many sources. That is more infrastructure than pure Shopify SaaS analytics requires.

Billing Has Its Own Timeline

Billing carries the September 30 deadline because it is the migration with the most risk attached. Getting it wrong means merchants stop being charged correctly, which is why it gets its own timeline.

Frequently Asked Questions

Has Mantle shut down?

Most services, analytics, affiliates, helpdesk, email, flows, and SASI rank tracking, stopped on August 14, 2026. Mantle Billing accounts remain active, with the full account including analytics, helpdesk, and email, until September 30, 2026.

I missed the August 14 deadline. Can I still export my data?

Mantle has not published a separate grace period. Export what you can as soon as possible through the Core API or available CSV reports. The wind-down notice states data is eventually deleted after each cutoff.

What is the best Mantle alternative for Shopify app analytics?

Elevate by Marmeto is the closest direct replacement for Mantle's MRR, ARR, and churn workflow. It is built for Shopify apps, free to start, with a direct Mantle import. Polar Analytics fits only if you need a broader  multi-source marketing BI.

Will my historical MRR data survive the migration?

Only if you export it before your account's cutoff, since Mantle deletes underlying data afterward. Importing that export into Elevate keeps your trendline continuous rather than restarting at zero.

Can Elevate replace Mantle's affiliate program too?

Yes. Orbit, built into Elevate, covers partners, referral and revenue tracking, and automated payouts, with Mantle import support.

Does Elevate replace Mantle Billing?

No. Billing moves to Shopify App Pricing or the Shopify Billing API, on the separate September 30 deadline. Elevate replaces the analytics, customer data, and affiliate layers.

Is Elevate free?

Yes, currently free to start with no waitlist. Connect your Shopify Partner account at https://elevate.marmeto.com/ and analytics begin the same day.

Final Thoughts

Mantle earned its place at the centre of a lot of workflows, and losing it mid-year is a genuine disruption. But the shutdown is six separate moves, not one impossible one. Billing still has a runway. Helpdesk, email, and rank tracking have mature replacements. The two things most teams miss first, the revenue dashboard and the affiliate program, land together in Elevate. History is imported and the morning routine stays intact.

If you have not exported yet, that is the only step that cannot wait. Everything else can happen on its own schedule from here.