The Client Dynamic with the AM Squad

Dealing with 10-15 clients daily can take its toll and when escalations, issues, and problems surface, the going gets hard. We cannot help but admire the tenacity, empathy, and determination with which our account managers handle every solution while trying their best to minimize damage and maintain client satisfaction.

Above and Beyond with the AM Squad

Working as an AM is tough. Working as an AM in Marmeto is tougher! “There are two sides to being an AM. First is un...

Keeping up with the AM Squad

Communication, empathy, responsiveness, patience, detailed SOPs, structured work formats all combine to form the backbone of every successful organization. That being said, the major make or break is based on the understanding and effective implementation of these factors in handling clients. An open and healthy relationship can turn even the most sceptical client into a happy one! 
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